My tuxes, members, and/or sizing information is missing: help!

Hey, don’t panic!

We’ve never had a true loss of data within the group manager, so chances are your data is safe and there is a logical explanation:

Check to see if you or your spouse have another account.
It’s incredibly common for this to happen. Check to see if you have another wedding account that has all of your information intact.

If you still cant find your tuxes, members or sizing data:
Send an email to with your full name and a description of what’s missing from your account. A web technician will investigate the issue usually within 24 hours and contact you with an update or resolution.

in Group Tuxedo Manager