When you add a person to your event, they are immediately emailed a request for their tuxedo sizes or measurements – which includes a link to a sizing/measurement form. If someone is unsure of their sizes, there are easy instructions for obtaining their tuxedo/suit measurements on the form.
If a group member cannot locate their size-request email/link: login to your group dashboard and click the “Request Sizes” link under their name in the ‘Attendees’ section. If they still do not receive the email, check that you have their correct email address by clicking the ‘edit person’ link below their name on your dashboard – that will take you to the person’s details screen and you can check or update the email address on file as needed and re-send the size request link.
Once a party member enters their sizes, their sizes entered status will be updated from ‘No’ to ‘Yes’, at this point, you can send the person ordering instructions or add the item to your cart to checkout on your own.
Placing Orders / Payment
If you are paying for your entire group: your attendees only have to enter their sizes and their part will be done. You can checkout once all registered attendees have entered their sizes by checking the boxes next to everyone’s name, then choosing the ‘Add To Cart’ option from the bulk actions drop list, then click ‘Apply’
If your attendees are paying for themselves: you will be able to dispatch ordering instructions from your Event Dashboard once that person has entered their requested sizes or measurements. When you send ordering instructions, the attendee is given a link that takes them to our checkout system with their styles and sizes pre-filled.
If you’re paying for some (but not all) attendees: You can just follow the instructions for both scenarios above, selectively sending checkout instructions to those who should pay for themselves, while adding all the other styles to your own cart and checking out.